F.A.Q

The SoftRock Product

is designed and crafted by the same people behind award-winning doob, and made from luxurious materials that allow it to blend in with the rest of your decor, with deliberate design so that it stands out enough to be the conversation piece that you desire. The specifications and dimensions of each product are displayed on the relevant product page.

Each SoftRock Product is Guaranteed

for a year from its date of receipt. For terms of the guarantee, please refer to our legal notices (Clause 6).

All SoftRock Products Come Ready to Use

Unlike some other brands, there is no need to assemble or fill a SoftRock product. Experience SoftRock comfort immediately upon receipt.

Viewings and Tryouts

can be done at the locations listed on the Contact page. For customisation and/or advice, do make an appointment to visit us by emailing RSVP@softrockliving.com or calling/texting +65 97535927.

Maintenance and Care

is dependent on the product. Care and cleaning instructions can be found on each product’s specific page and it is recommended that they be read before making a purchasing decision.

Complimentary Rejuvenation

of your SoftRock bean bags is available for every bean bag ordered, be it from this website or from our various authorised agents. Do make an appointment with us to redeem your one complimentary rejuvenation, and produce the care instruction page that accompanied your SoftRock product for verification.

Corporate Orders are Welcome

and SoftRock has already found its way into clients in the hospitality industry as well as corporate functions. Be assured not only of the quality that you are getting with a SoftRock product, but also the unmatched post-sales service that the SoftRock Living team prides itself on. Please feel free to enquire by e-mailing RSVP@softrockliving.com or by or calling/texting +65 97535927; a member of the SoftRock Living team will attend to you shortly upon receiving your enquiry.

Bespoke Orders are Possible

and customisation fees may apply. Please e-mail your requirements and design (if any) to RSVP@softrockliving.com, and a member of the SoftRock team will attend to you shortly with a quote.